Diagnostic Audit

What's actually slowing down my Shopify Plus store?

Most Shopify Plus stores accumulate third-party apps and scripts over years of normal operation. Each one adds requests, loads external JavaScript, and introduces render-blocking code. The result is a store that looks functional in the dashboard but loads slowly for real customers on real devices. A Diagnostic Audit maps every external dependency, identifies which ones are active versus dormant, and tells you exactly what to remove, with documented before-and-after measurements so you can see the difference.

Most stores I've worked on carry 15 or more apps. Half of them are doing overlapping things. Several were uninstalled months ago, but the code they left behind is still loading on every page, on every visit, slowing every customer's experience. Before I remove a single line, I map what's actually there.

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WHAT SOLVING THIS TYPICALLY COSTS

Internal HireA full-time Plus developer's salary, benefits, and ramp-up time, for a problem that takes weeks, not years.
Agency RetainerA monthly retainer that bills whether or not anything gets removed, from a team with an incentive to add.
Diagnostic Audit $500, $1,000 or $1,500Fixed. One developer, one report, within 7 business days.
What you receive

What does a Shopify Plus Diagnostic Audit include?

01

Script Tag Inventory

Every script tag on your store, categorised by source, purpose, and execution order.

02

App Dependency Map

Active and inactive apps cross-referenced with script execution. I identify what's still firing.

03

Ghost Code Report

A list of every script, stylesheet, and pixel from apps you're no longer using.

04

Performance Trace

A measured load trace. I annotate exactly which scripts are blocking your page and slowing your customers. Delivered as a waterfall with each offender identified.

05

Removal Recommendations

A prioritised list of what to remove, with risk rating and estimated performance gain per item. Every app gets a clear verdict: remove and replace natively, swap for a lighter alternative, or keep as-is with justification.

06

Native Replacement Opportunities

Apps you're paying for that Shopify can replace natively, with implementation complexity ratings.

07

12 and 36-Month Savings Projection

Based on your specific app stack: what the removal and native migration would cost you now versus what you'd stop paying over 12 and 36 months. The number your boss needs to approve the next step.

Pricing

How much does a Shopify Plus Diagnostic Audit cost?

Diagnostic Audit

$500, $1,000 or $1,500

A complete audit of your Shopify app stack. Script inventory, ghost code identification, performance trace, and a prioritised removal report.

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After the audit you get the report and, if you want one, an Overhaul proposal: scope, timeline and price, with what keeping each app and replacing it would cost over 36 months, worked out from your own billing and order numbers. If a build of $5,000 or more starts within 90 days of your report, the audit fee comes off it in full. You don't have to go further. The report works on its own, for me or for your own developer.

The audit is $500 for a store with fewer than 15 apps and one storefront that isn't on Plus. It's $1,000 with 15 apps or more, or on Plus. It's $1,500 for a Plus store with checkout extensions or Functions built for it, a B2B store, or more than one storefront. I confirm which price applies on the first call, before you commit to anything. An Overhaul's price is set from the report, before any work starts.

Does a Diagnostic Audit require access to my Shopify admin?

Yes. I need a collaborator account with read access. I don't change anything on your store during the audit, and you can remove my access as soon as the report arrives. If your team limits collaborator access, tell me on the first call and I'll work around it.

Not sure if your stack is worth auditing?

Many stores I've looked at are still loading scripts from apps that were uninstalled months ago. The audit tells you exactly what's there, and what it's costing you, before anything is touched.

Book a Diagnostic Audit →