A $5M+ retailer losing conversions to invisible weight
This consumer electronics retailer was on Shopify Plus with $5M+ GMV. By the time they reached out, mobile conversion had been declining for months despite stable traffic. The store took 37.3 seconds to fully load on mobile, not because of large images or a slow server, but because the browser was negotiating 227 separate HTTP requests before it could do anything useful.
Years of app installs had layered JavaScript on top of JavaScript. Some of those apps were gone. The scripts weren't.